Introduction
Thank you for shopping at GleamQuest. We value our customers and want to ensure your satisfaction with your purchase. This Return Policy governs the return of products purchased from our website.
Types of Products
Our website specializes in jewelry, necklaces, earrings, and other fashion accessories.
Return Period
You have 20 days from the date of delivery to initiate a return.
Eligibility for Returns
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Process
To initiate a return, please contact us at [email protected] with your order number and the reason for the return. Our customer support team will provide you with further instructions.
Shipping Costs
Please note that the customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refund
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Non-Returnable Items
The following items are not eligible for returns:
- Gift cards
- Sale items
Contact Us
If you have any questions about our return policy, please contact us at:
GleamQuest
Email: [email protected]
Changes to this Return Policy
We may update our return policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes made will be effective immediately upon posting the updated policy on our website.